Spa Supervisor

Sunlife & Sugar Beach

Sunlife is one of the leading hospitality groups in the Indian Ocean, with over 45 years of industry experience and a team of 3,000 employees. Also part of CIEL Group, Sunlife has a portfolio of five beach resorts in Mauritius. The group also oversees two world-renowned golf courses: Ile aux Cerfs Golf Club and Anahita Golf Course.

Set on a white sandy beach that never seems to end, Sugar Beach features 238 guest rooms and suites with private balconies. The resort offers two swimming pools, including one of the largest hotel pools in Mauritius, seven restaurants and bars, a tea lounge, fitness centre, full-service spa, and the best nightlife in Mauritius.

Are you passionate about wellness, exceptional guest experiences, and leading high-performing teams? We are seeking a dynamic and service-oriented Spa Supervisor to join our prestigious 5-star resort.

Main Responsibilities

• Supervise the daily operations of the spa, ensuring the highest standards of service and guest satisfaction.
• Lead, motivate, and support the spa team to deliver exceptional treatments and personalised experiences.
• Coordinate staff schedules, monitor performance, and assist with training and development.
• Ensure treatment rooms, reception, and wellness facilities are maintained to impeccable standards.
• Handle guest enquiries, feedback, and service recovery professionally and efficiently.
• Monitor inventory levels and coordinate the ordering of spa products and supplies.
• Support the achievement of revenue targets through effective retail sales and service excellence.
• Ensure compliance with safety, health, hygiene, and resort operating procedures.

Profile

• Diploma or certification in Spa Management, Hospitality, Wellness, or a related field.
• Minimum of 3 years' experience in a luxury spa environment, including at least 1 year in a supervisory role.
• Excellent leadership, organisational, and interpersonal skills.
• Strong commitment to delivering outstanding customer service.
• Knowledge of spa operations and wellness treatments.
• Proficiency in Microsoft Office and spa management software is an advantage.
• Fluent in English; additional languages will be considered an asset.
• Flexible to work weekends, public holidays, and rotating shifts.

Closing date: 15 August 2026

Management reserves the right to call only the best-qualified candidates.