Receptionist

Sunlife & The Bay Club at Anahita:

Sunlife is one of the leading hospitality groups in the Indian Ocean, with over 45 years of industry experience and a team of 3,000 employees. Also part of CIEL Group, Sunlife has a portfolio of five beach resorts in Mauritius. The group also oversees two world-renowned golf courses: Ile aux Cerfs Golf Club and Anahita Golf Course.

Located on the East Coast of Mauritius, The Bay Club at Anahita offers luxury hotel-standard operations, upscale accommodation, a championship golf course, premium wellness and leisure facilities, and highly personalised service for residents and visitors.

Receptionist – Main Responsibilities

• Welcome guests warmly and assist with luggage upon arrival and departure.
• Handle guest check-ins and check-outs efficiently.
• Ensure proper documentation of all guest interactions, incidents, and feedback for reporting purposes.
• Conduct hotel visits by giving all information about the suites, villas and hotel activities/facilities.
• Handle guest requests, financial transactions, and personal information with the highest level of discretion.
• Ensure all guest records—both digital and physical—are secured and only accessed by authorized personnel.
• Follow hotel policies regarding data protection, including proper disposal of sensitive information.
• Performing any other duties assigned by the Head of Department or supervisor.

Receptionist – Profile

• Minimum Form 5/HSC or any other courses from recognized institution based on reception.
• Previous experience in front desk operations in a luxury hotel is preferred.
• Proficiency in hotel management software (Opera or similar).
• Strong problem-solving and multitasking skills.
• Ability to work overnight shifts.
• High attention to detail and guest privacy.
• Fluent in English and French (additional languages are a plus).
• To be able to work under pressure.
• To have a good team spirit.
• To have attention to detail.
• Organizational, verbal, and written communication skills a must.
• Demonstrates high ethical standards and maintains confidentiality.

Closing date: 10 September 2026

Management reserves the right to call only the best-qualified candidates.