Quality Assurance Manager

Sunlife & Ile Aux Cerfs

Sunlife is one of the leading hospitality groups in the Indian Ocean, with over 45 years of industry experience and a team of 3,000 employees. Also part of CIEL Group, Sunlife has a portfolio of five beach resorts in Mauritius. The group also oversees two world-renowned golf courses: Ile aux Cerfs Golf Club and Anahita Golf Course.

Ile aux Cerfs is a breathtaking 87-hectare island sanctuary, located in the east coast of Mauritius, known for its 18-hole championship golf course, 3 exclusive Bubble Lodges, 3 beachside restaurants, and white beaches. This remarkable destination offers a unique work environment and interesting career opportunities.

Main Responsibilities

• Design, develop, and implement innovative Quality Assurance (QA) processes to drive operational excellence.
• Develop and implement preventive defect measures to ensure consistent service quality.
• Own, monitor, and deliver quality performance metrics (KPIs).
• Conduct regular quality audits and ensure continuous improvement.
• Ensure compliance with all applicable legal and regulatory standards.
• Oversee and support compliance in Data Protection, and Risk Management.

Profile

• Graduate with a thorough knowledge of Quality Assurance Management (Quality, Food Safety and Environmental standards, ISO 22000, Earth Check, Travel Life).
• Minimum 5 years' experience in a Quality Assurance role within the hotel industry or service sector.
• Fully computer literate with proficiency in MS Office applications (PowerPoint, Visio, etc.).
• Excellent written and verbal communication skills.
• Confident presenter, with the ability to deliver engaging presentations.
• Strong organisational skills, with the ability to multi-task and be detail oriented.

Closing date: 24th June 2026

Management reserves the right to call only the best-qualified candidates.