Information System Supervisor

Information System Supervisor

The Information System Supervisor will be responsible for the secure and effective operation of all IT systems while ensuring technical support to end-users. He/she will report to the IT Manager and collaborate with other IT officers to ensure proper running of the operation.


  • Provide day-to-day support to users on PMS and POS.
  • Troubleshoot all IT technologies issues.
  • Support of Microsoft Office products to end users.
  • Ensure that all tickets are logged on the IT Helpdesk system.
  • Ensure that key client application is available at all times.
  • Maintain File Servers.
  • Backup and restore operation.
  • Maintain telecommunication equipment (Telephone and WIFI).
  • Provide training of end-users.


  • Diploma / bachelor’s degree in computer science or related field.
  • CompTia A+, CompTia Network+, MCSA would be an advantage.
  • Minimum 2-3 years of experience in similar field, preferably at supervisory level.
  • Should be fully conversant with Microsoft OS and applications.
  • Should be familiar with all network hardware, switches and routers.
  • Skills in data cabling (CAT 5E/6). Able to terminate RJ 45 jacks.
  • Knowledge of Opera PMS, Symphony POS and Oracle ERP.
  • Hardworking person, prepared to work long hours.
  • Proactive individual, able to work under pressure.
  • Outgoing and friendly personality.

Closing Date: 15th JULY 2024

Management reserves the right to call only the best-qualified candidates.

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    Head Office - Sunlife

    +230 402 0000


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